Terms & Conditions

1. Website Operator

This website is owned and operated by Design Go Ltd (registered number:1477762) whose registered office is at Unit 1, Mill Hill Industrial Estate, Flower Lane. London NW7 2HU, hereafter referred to as “Design Go”.


2. License

Design Go grants you a non-exclusive limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, in part or in full, except with express written consent of Design Go. This licence does not include any permission to resale products or services nor does this licence extend to commercial use of this website or its contents; any collection and use of any product listings, descriptions, images or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Design Go without express written consent. You may not use any meta tags or any other "hidden text" utilising Design Go or without the express written consent of Design Go. Any unauthorised use terminates the permission or license granted by Design Go. You may not assign, convey, subcontract or delegate your rights, duties or obligations hereunder.


3. Materials in Site

This website contains material which is wholly owned by Design Go. This material includes, but is not limited to, the design, layout, look, appearance, graphics and product packaging contained within this website and Design Go products. It is protected by intellectual property laws including, but not limited to, copyright. All trademarks reproduced in this website, which are not the property of, or licensed to Design Go, are acknowledged on the website. You may view, use, download and store the material on this website for personal use only. Commercial use is permitted only with the express written permission of the website operator. The re-distribution, re-publication, or otherwise making available of the material on this website to third parties is strictly prohibited without prior written approval. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.


4. Accuracy of Information

The information in this website is given in good faith and is subject to change without notice. Design Go is not responsible for any inaccuracies and makes no representation and gives no warranty as to its accuracy, except those noted in section 6. The information in this website should not be relied on and does not constitute any form of advice or recommendation. By using this website you confirm that you have not relied on any such information.


5. Linking

This website may contain links to other websites. Design Go accepts no responsibility or liability for the content of other websites which are not under the strict control of Design Go. Any link is not intended to be, nor should be construed as, an endorsement of any kind by Design Go of that other website, unless stated otherwise. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the homepage of Design Go as long as the link does not portray Design Go, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any Design Go logo or other proprietary graphic or trademark as part of the link without our express written consent.


6. Liability

Design Go does not guarantee that use of this website will be compatible with all hardware and software which may be used by visitors to the site. Design Go will be under no liability to you whatsoever whether in contract, tort, (including negligence), breach of statutory duty, restitution or otherwise for any injury, death, damage or direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and like loss) howsoever caused arising out of or in connection with the use of this website or the use, accessing, downloading or relying on any information or other materials contained in this website, including, without limitation, as a result of any computer virus, except when; These terms and conditions do not exclude its liability (if any) to you for personal injury or death resulting from Design Go’s negligence, for fraud or for any matter which it would be illegal for Design Go to exclude or to attempt to exclude its liability.


7. User Liability

You understand that you, not Design Go, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use the website for any of the following: for fraudulent purposes, or in connection with a criminal offence or other unlawful activity. to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam". to cause annoyance, inconvenience or needless anxiety.


8. Injunctive Relief

You acknowledge that a violation or attempted violation these terms and conditions will cause such damage to Design Go as will be irreparable, the exact amount of which would be difficult to ascertain and for which there will be no adequate remedy at law. Accordingly, you agree that Design Go shall be entitled as a matter of right to an injunction issued by any court of competent jurisdiction, restraining such violation or attempted violation of these terms and conditions by You, or Your affiliates, partners, or agents, as well as recover from You any and all costs and expenses sustained or incurred by Design Go in obtaining such an injunction, including, without limitation, reasonable attorney's fees. You agree that no bond or other security shall be required in connection with such injunction.


9. Sale of Product

Upon placing an order to purchase a product(s) from Design Go, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when the goods are paid for in full. Any products on the same order which we have not been able to dispatch do not form part of that contract, regardless if the purchaser is entitled to a refund due to a product not being available.


10. Returns

Upon receipt, if you are not completely satisfied with your purchase from the Design Go website and wish to return the purchase, you must contact Design Go ([email protected]) within 7 working days from receipt of the goods. Credits can only be guaranteed if the goods returned are in the same merchantable quality in which they were despatched. In the unlikely event of a product developing a fault, Design Go may replace the goods or issue a refund at its own discretion.


11. Pricing and Availability

This site contains products marketed by Design Go, however this does not constitute a guarantee for product availability. Please note that every attempt is made to despatch goods within the time specified by the selected delivery method. The target is to despatch all orders on the day of receipt, provided said orders are is received prior to 3pm on a working day, Mondays to Fridays, 9am-5pm (GMT). There are no guaranteed despatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turns out to be temporarily unavailable. Despite our best efforts, a small number of products in our catalogue may be priced incorrectly. Rest assured, however, that we verify prices as part of our despatch procedures. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.


12. Headings

The headings used in these terms and conditions are included for convenience only and will not limit or otherwise affect the terms and conditions herein.


13. Complete Agreement

These terms and conditions contain all the terms which you and Design Go have agreed in relation to the use of the website. However, Design Go may at any time modify these terms and conditions and your continued use of this site will be conditioned upon the terms and conditions in force at the time of your use.


14. Jurisdiction and Acceptance of these Terms and Conditions

This website is controlled and operated by Design Go from its offices in London, England. The formation, existence, construction, performance, validity in all aspects whatsoever of these terms and conditions or of any term of these terms and conditions or any dispute in relation to the materials contained in this website shall be governed by English law. The English and Welsh courts shall have exclusive jurisdiction to settle any disputes which may arise out of or in connection with these terms and conditions or use of the website. Your continued use of this website indicates your full acceptance of all terms and conditions stated.

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