Delivery Information

All internet companies rely on either a domestic national postal service or a variety of third party courier companies. Regardless of the delivery method, every order is monitored and all non-successfully deliveries are carefully scrutinized. We do this to ensure that the systems in place and the third parties who deliver our goods do so with a single aim to get goods delivered with relentless timeliness.

We aim to be in stock 100% of the time.  Therefore, orders received before 2:30pm (GMT) during the working week (Monday – Friday) will be despatched on the same day. 

Product

Delivery Speed

Main exclusions

Delivery costs

Postal Service 1-2 Days

Aim to deliver the next working day

£1.99

Postal Service 2-3 Days

Aim to deliver the majority of your items within 2 working days, with a small minority within 3 working days

FREE (Dependant on size and weight)

Postal Service Tracked Next Day

Aim to deliver the next working day

GY, HS2, IM, JE, KW16-17, PA61-PA75, PA78, PH30, PH41-PH44 and ZE2-3 postcodes

£4.99 (Orders of £50 and over - FREE)

Postal Service Tracked 2 Days

Aim to deliver within 2 working days

BT, GY, HS, IM, JE, KW, ZE2 and ZE3 postcodes

£3.99 (Orders of £50 and over - FREE)

Courier Service Next Day

Aim to deliver the next working day

CA28 - BNFL site & CA8 Sector 2

£6.99 (Orders of £70 and over - FREE)

 

Tracked Services

When your order is shipped, you will receive a shipment confirmation email (up to 3 working days from the day after you place the order). This email contains information regarding order tracking, and a link to our courier's website with your parcel's unique reference number.

A Delivery Problem - we need to know so we can put it right.

If after 3 working days beyond the promised delivery time your order has not been delivered, email us at sales@go.travel and we will endeavour to look into the matter on your behalf.

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